Online Giving

egiving

 

CRBC is proud to offer you a convenient method of giving your tithes to the Church. Click the link below to get started giving your tithes online.

 

Click Here to Give Online

 

Have questions before you start?

Frequently Asked Questions Below:

1. What is e-Giving?

2.  What can I use to put into the collection basket when it comes around to me?

3.  When will my contribution be deducted from my account?

4.  What is the advantage of e-Giving?

5.  Can I look up all my donations online, even those I gave while at church?

6.  How are my electronic contributions deducted from my account?

7.  Can anyone who works at the church see my bank account or credit/debit account numbers?

8.  What do I use when I do my taxes?  Will I get a statement of everything I gave online?

9.  What do I do if I forget my username or password?

10.  Is electronic giving risky?

11.  How will e-Giving appear on my bank or credit/debit account statement?

12.  What is I only want to give on a monthly, quarterly, or annual basis?

13.  The computer won’t let me make my donation by using my bank account…the only option is for credit or debit cards.

14.  What if I change bank accounts, or get a new credit or debit card?

15.  How much does electronic giving cost?

16. What if I want to recommend this to friends and family who belong to different organizations?

17.  Without a cancelled check, how can I prove I made my contribution?

18.  What if I try it, and I don’t like it?

 


 

1. What is e-Giving?

e-Giving is short for electronic giving.  It is an automatic transfer program which allows you to make contributions without writing checks.  This can be done from anywhere 24 hours a day. [top]

2.  What can I use to put into the collection basket when it comes around to me?

You may print out your acknowledgement page or the email that you receive when your transaction is processed.  You will see that the information is inside an envelope shape….for you to cut out and put in the collection plate.  There may be a space on your regular weekly envelope you can check that says, “I gave electronically.”[top]

3.  When will my contribution be deducted from my account?

Your contribution will be debited from your account on the next business day.  If your donation is scheduled on a Sunday, your donation will not be precessed until the following business day.  Credit or debirt cards will take approximately 2 business days to initiate and clear.  ACH transactions take 4 business days to initiate and clear.  You will receive and email when the donation is initiated and another email when the process is complete.  Refunds of donations will be made by the church or organization that receives the donation.[top]

4.  What is the advantage of e-Giving?

It saves time!  It saves work! It simplifies your life!  You also help the organization stabilize its budget and save money.[top]

5.  Can I look up all my donations online, even those I gave while at church?

If your church participates in Virtual Contribution Management, you will be able to.  If they do not, the only transactions you can view online are the ones that were completed online.  Please contact your church office for complete donation information.[top]

6.  How are my electronic contributions deducted from my account?

You may log onto your organization’s e-Giving site, and give via credit or debit card, or read the agreement and check the box for ACH transactions to make donations via checking or savings account at the site.  Once you authorize the transfer, your specified contributions can be taken out onvr or on a regular basis as you choose.  The contribution is transferred directly from your checking or savings account to the organization’s account.[top]

7.  Can anyone who works at the church see my bank account or credit/debit account numbers?

No. No one at the church has access to your account/credit/debit card numbers[top]

8.  What do I use when I do my taxes?  Will I get a statement of everything I gave online?

You may receive a statement from your organization with all of your donation information (online and in person).  However, you may print out a statement from the e-Giving site for all transactions that were made online through e-Giving, using the time period you designate.  This can be used for tax purposes.[top]

9.  What do I do if I forget my username or password?

If you forget your username or password click the “forgot” links on the login page.  Fill in the information requested on screen and click “continue.”  An automated email will be sent with a temporary secured token to reset you r password.[top]

10.  Is electronic giving risky?

Electronic giving involves significantly less risk than a check contribution.  It cannot be lost, stolen or destroyed in the mail, and cannot be handled by as many people during processing.  Many methods of reducing risk cannot be applied to a paper check environment, but are very effective in reducing any risk involved with as electronic transaction.[top]

11.  How will e-Giving appear on my bank or credit/debit account statement?

All transactions will appear as e-Giving[top]

12.  What is I only want to give on a monthly, quarterly, or annual basis?

You can choose these frequencies on your own when completing your e-Giving info on the site.  You can also have the option to have your automatic deductions run for only a certain period of time if you attend more than one organization through the year.[top]

13.  The computer won’t let me make my donation by using my bank account…the only option is for credit or debit cards.

Go back to the main menu and chooser “View the Authorization Agreement.”  Read the agreement and check the box to agree.  Once that is done, you will have access to the bank ACH donation area.  Your bank may also have limited the ways you can donate.[top]

14.  What if I change bank accounts, or get a new credit or debit card?

Update the information from your Main Menu, under the section “View/Edit Member profile.”  You have the ability to change your personal or payment information and edit any giving schedules.  Do not create a new account; always edit your existing account.[top]

15.  How much does electronic giving cost?

A convenience fee of 2.99% will be added to the transaction amount you enter, as requested by your organization for all online transactions to cover the cost of providing this convenient payment option.[top]

16. What if I want to recommend this to friends and family who belong to different organizations?

Any church in America can receive a donation from e-Giving.  Just tell them to go to our website at www.ncsservices.org and enter the zip code of their organization.  If the church is not currently signed up, we will contact them to see if they are interested in the service.[top]

17.  Without a cancelled check, how can I prove I made my contribution?

You have the option of printing or saving either the payment acknowledgement page or the emailed acknowledgements.  Your organization also has proof of your donation.  Any of these can prove your contribution.[top]

18.  What if I try it, and I don’t like it?

You can cancel your automatic deduction schedule on the website anytime.[top]